⭐ ReviewsReviews Management
The Reviews Management module centralizes customer review collection, moderation, approval workflows, product review organization, review visibility, and storefront synchronization.
Shop Frontend Example
Detailed description
The Reviews Management module allows businesses to collect, manage, and moderate customer reviews across all connected e-commerce stores.
Administrators can
- Monitor product reviews
- Manage customer feedback
- Control review visibility
- Moderate published content
- Approve or reject reviews
- Organize reviews across multiple storefronts
The module helps businesses improve customer engagement, increase product trust, and maintain control over review-related operations.
Key capabilities
- Centralized product review management
- Customer feedback collection
- Review moderation workflows
- Review approval workflows
- Review visibility control
- Multi-tenant review infrastructure
- Product-based review organization
- REST API synchronization
- Centralized administration interface
- Customer engagement support
- Storefront review synchronization
RootDock supports reviews and feedback related to
- Products
- Customer purchase experiences
- Product quality
- Customer satisfaction
- Commerce operations
Administrators can
- Approve reviews
- Reject reviews
- Manage review visibility
- Moderate inappropriate content
- Monitor feedback activity
- Organize reviews from multiple storefronts
Centralized review control
Approved and visible review data is synchronized through RootDock APIs so connected storefronts can display accurate customer reviews automatically.
How it works
- Customer submits review through storefront.
- Storefront sends review data to RootDock.
- Administrator moderates review in the central panel.
- Approved reviews become available through APIs.
- Storefronts display approved and visible reviews.
Benefits
- Central review management across stores
- Improved customer trust
- Better content quality control
- Simplified moderation workflows
- Scalable customer feedback operations
REST API
Relevant API groups: Reviews, Store Reviews
Authentication: All requests require Bearer Token via JWT Token in the Authorization header.