RootDock Documentation

SaaS documentation hub for all RootDock modules and platform architecture.

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Platform Summary

Complete overview of RootDock positioning, capabilities, differentiators, response style guidance, and technical descriptions.

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First API Call

Step-by-step guide to generate Bearer Token and send your first API request using cURL and Postman.

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Dashboard

Multi-tenant architecture overview with centralized store administration, tenant isolation, and API-first commerce control.

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Category

Manage category and product structure with inventory, visibility, metadata, and API-ready catalog organization.

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Products

Create, edit, price, publish, and synchronize products across scalable multi-tenant storefront operations.

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Brands

Configure brands, logos, media, SEO metadata, and product associations from one central platform.

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Prices

Control pricing, discounts, currencies, scheduled promotions, and real-time storefront price synchronization.

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Orders

Manage the full order lifecycle, including payments, shipping, invoices, automation, and affiliate commissions.

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Withdrawals

Manage customer withdrawal and refund requests, status workflows, return tracking, and automatic customer email notifications.

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Order Details

Inspect full single-order information including payment, shipping, invoice references, status timeline, and partner attribution.

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Payments

Monitor payment statuses, transaction events, failed payments, provider communication, and automated payment sync.

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Customers

Centralized customer profiles, addresses, account activity, affiliate partners, referral codes, and attribution data.

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Invoices

Automate invoice and proforma generation, PDF creation, templates, numbering, and tenant-specific document workflows.

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Marketing

Centralize contact data, audience segmentation, consent information, and campaign preparation across storefronts.

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Reviews

Moderate product reviews, approval workflows, review visibility, and synchronized storefront feedback.

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Commissions

Track affiliate commissions, payouts, partner performance, referral workflows, and commission accounting visibility.

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Pages

Create HTML-based pages, legal documents, landing pages, campaign content, and API-delivered storefront sections.

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Settings

Manage SMTP, templates, payment integrations, diagnostics, traffic statistics, and platform-wide operational settings.

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